Tulsa Chain, Inc. wants you to be 100% satisfied with your purchase. If you find that your order doesn’t meet with your expectations for any reason, contact us and we’ll credit your account, no questions asked. Just repack it and send it back to us. That’s our policy.
Please be aware that there is a restocking fee of 25%. We are unable to accept return of custom-made products.  All returns must be received within 30 days of purchase.

If you find that you need to return or exchange an item, we ask that you first contact us by email or phone.

·  Tulsa Chain Inc.’s prior approval is required before any merchandise is returned.
    Approved merchandise must have an RGA # (Returned Goods Authorization) issued by Tulsa Chain, Inc.
·  No returns will be accepted by Tulsa Chain, Inc. without an RGA #
·  Returns must be received within 30 days of purchase.
·  The item must be returned in saleable, unused condition, with original packaging and tags intact.
·  There is a 25% restocking fee on returned items not being exchanged.
·  We do not assume responsibility for damages that may occur during return shipment. So please make
    sure you use adequate packaging, and we recommend that you insure the package for your own protection.
·  Any original shipping charges and return shipping charges are not refundable.
·  Any credits or refunds will be applied to the credit card used at time of purchase.
·  Products modified in any way are not returnable. 
·  We do not issue cash refunds.